Version: v2.2 • Last updated: 7 September 2026
"AIApply", "we", "our" and "us" mean AIApply Ltd., a company registered in England and Wales (Company No. 15200716 with registered office at Suite 4, New Humberstone House, 40 Thurmaston Lane, Leicester, United Kingdom, LE5 0TE.
Contact: hello@aiapply.co
Data Protection Officer: dpo@aiapply.co
These Terms govern your access to and use of:
Certain features have Service-Specific Terms, currently AutoApply and Interview Buddy. Those additional terms are incorporated by reference and prevail over these General Terms if there is any conflict (see Section 6).
Using our Services = accepting these Terms & our Privacy & Cookie Policy. Don't agree? Don't use. Proceeding = acceptance of both.
You must be of digital consent age in your jurisdiction to use our Services. Under 18s need parental/guardian consent. We don't knowingly collect data from under-13s (US) or under-16s (UK/EU). Provide accurate info, keep it current, and protect your credentials. You're responsible for all account activity and must report unauthorised use.
In case of conflict, specific terms override these general Terms and any linked policies.
Our Privacy & Cookie Policy explains how we collect, use, share, and protect personal data (including recordings and transcripts). If you consent to marketing cookies, your hashed contact info may be shared with advertising platforms as described.
We may modify these Terms. Material changes will be announced on the Website or via email at least 14 days before taking effect (earlier if legally required or for security/operational reasons). Continued use means acceptance.
We send service-related and transactional emails, which do not contain any marketing materials, without your consent.
For any emails that contain any marketing content, however, we require opt-in consent. Both of the below Services require your opt-in consent prior to receiving them:
Each list requires separate consent. You can unsubscribe from either Service at any time in the email footer or in your account settings. Where permitted by law, we may rely on soft opt-in for existing customers when we wish to communicate to you about our own products and services. However, we will always offer you an opt-out option each time any such communication is sent.
We may invite you to optional programmes, incl. paid contributor programmes. Invites = marketing comms sent only to users who've opted in to AIApply updates/promos. Participation = entirely optional. No effect on Service access, pricing, or account handling. Declining/unsubscribing = no disadvantage. Each programme has separate terms you'll accept before joining. Doesn't change Section 18: we're not an employment agency/business; invites ≠ job offers.
Info about services/programmes run by non-AIApply orgs = sent only where you've opted in to partner opportunities. Partner org always named in msg. We never pass your details to partners unless you ask (e.g., signing up). Partner's terms & privacy notice govern what you provide them. Where partner pays us/commission to share their service, we'll say so. Declining/ignoring/unsubscribing from partner invites = no effect on account/Services.
Prices are inclusive of VAT unless stated otherwise. Subscriptions renew automatically at the then-current rate unless cancelled at least 24 hrs prior to the end of your subscription term.
If you are a UK resident or otherwise where applicable, by purchasing digital Paid Services you are requesting immediate performance and acknowledge that you lose the 14-day right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Except where required by law or expressly stated in Service-Specific Terms, fees are non-refundable. We may suspend or terminate your account for non-payment.
Support first
You must contact our support team and allow us a reasonable opportunity to resolve the issue before a refund is considered. If the issue remains unresolved, we may issue a refund.
Technical issues
Refunds may be granted if you report a reproducible and verified technical issue that materially prevents access to or proper use of the service. You must provide reasonable evidence (such as screenshots, error messages, and steps to reproduce the issue).
Accidental purchases
Refunds may be granted if you report an accidental purchase within 30 mins of the initial charge and there has been no meaningful usage of the service.
Subscription renewal
Subscriptions renew automatically unless cancelled at least 24 hrs before the end of the current billing period. Refunds for renewed subscriptions are generally not available, except where required by law or in cases of eligible technical issues.
Auto-Apply service
Auto-Apply is a non-refundable product. Due to the nature of this service and the resources involved, refunds are not available after applications have been submitted.
If you experience any issues with your applications or believe something did not work as expected, you may reach out to support@aiapply.co for assistance, and our team will be happy to review the case.
You must not: infringe anyone's intellectual property rights; violate anyone's privacy rights; harass or promote hate/illegal content; introduce malware; scrape data at scale; reverse engineer; misuse automation; or misrepresent your identity, qualifications, right to work, or legally required disclosures.
To protect deliverability and platform health we may queue, batch, space, delay, reject or cap requests/outputs/submissions per hour/day/account and temporarily restrict specific providers/destinations at our discretion.
You grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to host, store, reproduce, process, adapt, publish and display user content solely to operate, secure, improve and promote the services. You retain all other rights. If you submit feedback, you grant us a perpetual, irrevocable licence to use it without restriction.
Each party will treat the other's non-public information as confidential and use it only to provide/receive the services. This does not apply to information that is public, independently developed, or lawfully obtained from a third party without duty of confidence. We may disclose where required by law.
All content (excluding user content) is owned by us or our licensors and protected by IP laws. No rights are granted except as expressly set out. You may not copy, modify, distribute, sell, lease or create derivative works without our prior written consent.
AI output may be inaccurate, incomplete or out-of-date. It is provided "as is" for general informational purposes and is not professional, legal or career advice. You must verify accuracy and suitability before relying on or submitting it. Employers/platforms may use AI/bot-detection; we do not guarantee any outcome.
Services may link/interoperate with 3rd-party platforms (e.g. ATS/job boards, conferencing, transcription). When you submit applications via Services, we transmit your application data, CV & contact details to relevant ATS, job board or recruitment platform so your application's received. Where you approve a match before we apply (manually or Review mode), you authorise that submission individually. Selecting Hybrid/Auto mode authorises us at enablement to submit applications on your behalf per your settings/criteria, continuing until you change mode. Hybrid mode covers high-fit roles; lower-fit matches require your approval before we apply. Platforms operate under own terms & privacy policies. We don't control 3rd-party content/availability/practices; access at your risk, subject to their terms. Some platforms restrict automation/AI assistance; you're responsible for compliance. We're not liable if platform suspends/limits/rejects submissions.
If you connect third-party accounts, you confirm you've the right to do so & authorise us to store/use access tokens only to perform actions you request. We may invalidate/delete tokens for risk, abuse or security.
We implement reasonable technical/organisational measures but can't guarantee absolute security. We may provide beta/experimental features as-is; they may change or be withdrawn.
We're software tooling, not an "employment agency" or "employment business" under applicable law; we don't introduce/supply workers or negotiate employment terms. We don't guarantee interviews, offers, outcomes or timelines.
To the max extent permitted by law, Services are provided "as is" & "as available" without warranties (express, implied or statutory), incl. merchantability, fitness for a particular purpose, accuracy or non-infringement.
Exclusions. We're not liable for indirect, incidental, special, consequential, exemplary or punitive damages; loss of profits, revenue, goodwill, data or business; or errors in AI Output or matches, whether in contract, tort (incl. negligence) or otherwise, even if foreseeable.
Cap. Our total aggregate liability for direct losses is limited to the greater of £100 or the fees you paid for Paid Services in the 6 months preceding the event.
Non-excludable liabilities. Nothing limits liability that can't by law be limited (e.g., death/personal injury caused by negligence or fraud).
Service-Specific override. Where a Service-Specific Term sets a lower cap or additional exclusions, that stricter term governs for that feature.
You'll defend, indemnify & hold us harmless from claims, losses, damages, costs & expenses (incl. reasonable legal fees) arising from: (i) your use of the Services; (ii) your User Content or AI Output you rely on or submit; (iii) breach of these Terms or law; (iv) recording-law violations; (v) misrepresentations or unlawful info in applications; & (vi) violation of third-party platform terms.
Arbitration & Waiver of Class Actions (U.S. Residents Only). Any dispute re this Agreement or your use of the Services shall be resolved via binding arbitration on an individual basis. You & AIApply agree that each may bring claims against the other only in individual capacity, not as plaintiff or class member in any purported class, collective or representative proceeding.
Neither party liable for delay/failure caused by events beyond reasonable control (e.g. outages, cyberattacks, labour disputes, govt action, epidemic, third-party platform changes).
We may suspend/terminate access anytime for breach, risk, non-payment or discontinuation. You may delete account anytime. Provisions surviving by nature (incl. Sections 7, 10–23 & 25–31) remain in force.
We may modify, suspend or discontinue any part of the Services. If we materially reduce core functionality of a Paid Service, we'll give 30 days' notice & offer pro-rata refund of prepaid fees if you cancel before change takes effect.
You represent you are not subject to sanctions and will not use the Services in violation of export control or sanctions laws.
We may assign or transfer these Terms (in whole or part) to any affiliate or successor. You may not assign without our prior written consent.
English law governs. The courts of England and Wales have exclusive jurisdiction, subject to mandatory consumer rights that may allow proceedings in your local courts.
No person other than you and AIApply may enforce these Terms (Contracts (Rights of Third Parties) Act 1999 excluded), except our affiliates may enforce to the extent necessary to provide the Services.
These Terms, Service-Specific Terms and referenced policies are the entire agreement. If any provision is unenforceable, the rest remain in force. Failure to enforce is not a waiver. Headings are for convenience only.